Luxury hospitality.
Led a luxury hospitality portfolio exceeding $10 million annually, with responsibility for operating performance, budgeting and forecasting.
Explore resort experienceI'm Jordan Whitmire. I help organizations turn operational challenges into stronger teams, healthier cultures, and measurable business performance.
Executive operations · Organizational leadership · Luxury hospitality
Led a luxury hospitality portfolio exceeding $10 million annually, with responsibility for operating performance, budgeting and forecasting.
Explore resort experienceLed 4 restaurants with $36–60 million in combined annual sales, more than 1,000 direct reports, and 25+ leaders promoted.
Explore executive experienceRebuilt trust, restored structured training and strengthened operating controls. Sales growth reached approximately 20% year over year by months three to four.
See the turnaroundPerformance matters. So do the people who make it happen. My career has been shaped by improving both.
In combined annual sales led across 4 restaurants
Direct reports led
Leaders personally developed
Year-over-year sales growth achieved during a turnaround period
See the turnaroundMy approach blends people-first leadership with operational discipline. Select an area below to see how I put that into practice.
Strong teams grow when leaders feel seen, equipped and accountable. I coach managers individually, establish clear expectations and create environments where people want to do excellent work.
I dig into the details, uncover what is holding a business back, and create practical systems that teams can sustain without constant supervision.
My best work connects the employee experience to the customer experience and, ultimately, to better financial outcomes.
When a former operator asked me to help address serious cultural and performance challenges, I started by listening, observing, and finding the underlying problems.
Identified leadership, culture and profitability concerns in the first three days of a consulting engagement.
Set clear expectations, introduced weekly leadership meetings, restored structured training and coached team members directly.
Implemented frequent labor reviews and reestablished production controls, partnering with functional leaders to sustain improvement.
Same 0–30% scale. Highlighted ends show the reported ranges.
Sales growth reached approximately 20% against the corresponding prior-year period by months three to four of the turnaround.
From multi-location service organizations to luxury resort operations and entrepreneurial growth, I've learned to lead wherever people and business outcomes meet.
Cook Out · Foley, Alabama
Completed a 12-week management training program and helped establish operations in a new market, including staffing, team development and service execution.
Cracker Barrel
Supported high-volume restaurant and retail operations, frontline leadership, guest experience and execution standards.
Outrigger Resorts & Hotels · Kauai, Hawaii
Led a luxury hospitality portfolio exceeding $10 million annually. Owned operating performance, budgeting and forecasting, and collaborated with ownership, HOA representatives and corporate executives.
Chick-fil-A · Progressive leadership roles
Progressed through roles spanning training, general management, operations and executive leadership. Led operations across 4 restaurants with $36–60 million in combined annual sales, more than 1,000 direct reports, approximately 30 leaders personally developed, 25+ promotions into leadership, and market launches in multiple states.
Family-owned consumer products business
Supported customer acquisition, sales, order fulfillment, and business relationships as a family-owned consumer product business expanded distribution to Disney World and NASCAR events.
Broad operational experience, grounded in the belief that excellent performance comes from excellent leadership.
Make people feel valued.
Help them become their best.
I believe great leadership means preparing others to succeed—even when that means preparing someone to take your place.
Throughout my career, I've personally developed approximately 30 leaders through mentorship, coaching, and hands-on training. Their growth extended my leadership philosophy into additional teams and business units, creating a lasting culture of accountability, development, and excellence.
True leadership isn't measured by how many people report to you, but by how many leaders you empower to succeed without you.
I'm open to conversations about executive operations, organizational leadership, luxury hospitality, and business transformation opportunities.